Export produces the data Killion holds for your account. Deletion removes it. Neither requires contacting support.
Step by step
- Open your profile settings. Export and deletion both live in the account section.
- Export first if you want a copy. Deletion is not reversible, so take the export before you delete if you want to keep anything.
- Delete the account. Deleting cancels your subscription at the same time. As a safeguard, if the cancellation cannot be completed nothing is deleted — you are never left paying for an account that no longer exists.
Deleting the account does not revoke the connection at your brokerage. Revoke Killion from your institution’s connected-applications screen as well if you want to remove it there too.